Learning & Accessibility for Banking & Finance

Helping banks, insurers, and financial institutions meet regulatory demands, train their workforce, and build accessible digital experiences for every customer, on every channel.

Global Bank: Compliance & Accessibility

  • AML/KYC Regulatory Modules – SCORM/xAPI
  • Cybersecurity Awareness – Gamified
  • Microlearning Multilingual delivery – 14+ languages
  • WCAG 2.2 AA: Banking portals & loan PDFs

🛡️
Quality Accuracy
99%+

💰
Cost vs. Onshore
65%+ Savings


Team Certification
CPACC / WAS

🌍
Staff Available
1,000+

0
+
Years of domain
expertise
0
+
Active clients globally

Key Challenges

What BFSI Organizations
Face Today

From regulatory pressure to EAA enforcement and rising ADA litigation, the BFSI sector faces a uniquely complex compliance and digital inclusion landscape

Evolving Regulatory Requirements

AML, KYC, GDPR, and sector-specific compliance mandates demand continuous, up-to-date employee training that scales across regions and roles.

Cybersecurity Threats

Financial institutions are prime targets. Building a security-aware workforce through engaging, scenario-based learning is mission-critical.

Accessibility Gaps & Litigation Risk

Online banking platforms, loan documents, chatbots, and virtual assistants frequently fail accessibility standards, exposing organizations to ADA and EAA legal risk.

Digital Transformation at Scale

Rapid digital adoption requires employees and customers to onboard new tools, platforms, and processes quickly, while accessibility must be built in from day one.

Inaccessible Financial Documents

Loan disclosures, statements, and KYC forms often lack proper PDF/UA and WCAG compliance, leaving customers with disabilities unable to access critical information.

VPAT & ACR Procurement Gaps

Missing Accessibility Conformance Reports block procurement approvals and expose organizations to supplier and regulatory compliance failures.

Our Solutions

Built for BFSI Realities

eLearning for BFSI

Training That Meets Regulatory Reality

From regulatory pressure to EAA enforcement and rising ADA litigation, the BFSI sector faces a uniquely complex compliance and digital inclusion landscape

Regulatory Compliance

Cybersecurity Awareness

Customer Engagement

AML / KYC Training

Digital Banking Adoption

Risk & Fraud Awareness

01 Gamified Microlearning

Short, game-like modules using Articulate Storyline, Rise, and HTML5 that reinforce compliance knowledge through play, not passive reading.

02 Scenario-Based Learning

Branching real-world BFSI scenarios, including fraud detection, customer conversations, and risk decisions, built on the ADDIE model and Bloom’s Taxonomy.

03 Regulatory Learning Paths

Structured, role-based curricula covering specific regulatory frameworks designed with audit trails and automated certification tracking.

04 Multilingual Delivery

Localization and translation in 50+ languages for global financial institutions, LMS-ready and aligned with region-specific compliance.

 
 

Accessibility for BFSI

Make Every Customer Experience Inclusive

From mobile banking apps and chatbots to loan documents and KYC portals, every digital touchpoint must be accessible. EAA enforcement is now in effect, and ADA litigation is at an all-time high.

WCAG 2.2 Audits

PDF / UA Remediation

VPAT / ACR Creation

Mobile App Testing

Form Accessibility

Altex.AI Alt-Text

01 Banking Platform Audits

WCAG 2.2 AA testing of online banking portals, mobile apps, chatbots, and third-party KYC flows, using automated, manual, and screen reader testing.

02 Loan Document Remediation

PDF/UA-1 & 2 compliant remediation of loan disclosures, statements, and customer communications, with SME-authored alt-text for financial charts and data.

03 ACR & VPAT Documentation

Accessibility Conformance Reports required for procurement and regulatory initiatives, produced by our CPACC and WAS certified team.

04 Ongoing Re-audit Support

Periodic retesting and validation via our proprietary semi-automated tools and assistive technology lab to maintain compliance as products evolve.

Our Methodology

How We Work:
Proven Frameworks

The ADDIE Model

Every eLearning program is built on the ADDIE model, grounded in Bloom’s Taxonomy and Gagné’s Nine Events of Instruction, ensuring learning objectives are met, retained, and measurable.

The CARE Methodology

All accessibility projects follow our structured CARE approach, delivering lasting compliance outcomes, not one-time fixes.

A

Analysis

Business case, audience, content & project plan

D

Design

Content map, prototype, standards & templates

D

Development

Storyboard, graphics, programming & reviews

I

Implementation

LMS publishing, integration testing & rollout

E

Evaluation

Assessment analysis & continuous improvement

C

Consult

Understand your stack, regulations, priorities, and timelines through detailed discovery sessions.

A

Analyze

Evaluate digital content using automated and manual methods. Deliver audit report with prioritized findings.

R

Remediate

Resolve accessibility barriers to WCAG 2.2 AA standard, integrated with your dev team and workflows.

E

Engage

Regular reaudits and ongoing support. Accessibility becomes embedded in how your organization works long term.

✨ Proprietary Technology

Altex.AI: AI-Powered Alt-Text for Financial Content

Generating accurate alternative text for financial charts, graphs, dashboards, and data-heavy visuals at scale. Altex.AI combines a proprietary LLM with human-in-the-loop QA, delivering contextual accuracy rather than generic descriptions. Custom-tuned per client for data privacy and maximum relevance.

🤖

Automated Workflows

Proprietary LLM powering high-volume alt-text generation aligned to global accessibility standards.

🎯

Contextual Accuracy

Alt-text that reflects the purpose and financial context of each image, not just what it looks like.

👁️

Human QA Review

Expert review layer ensuring highest quality, with multilingual support for global audiences.

🔒

Data Privacy

Custom models fine-tuned per customer. Your financial data stays protected and proprietary.

Digital Accessibility

Standards That Protect
Your Organization

Accessibility isn’t just good ethics; it’s legally mandated and increasingly enforced. Our CPACC, CPWA, and WAS certified team helps you align with the full spectrum of global standards.

Full-Spectrum Audit Coverage

Websites, portals, mobile apps, documents, and forms, tested using automated tools, manual testing, and real assistive technology users in our dedicated AT lab.

SME-Authored Financial Alt-Text

Expert-written and Altex.AI-powered alternative text for charts, graphs, dashboards, and complex financial data visualizations.

Accessible Form & Tooltip Authoring

Clear, assistive technology-friendly field instructions and tooltips for banking forms, KYC portals, and customer-facing digital services.

Centralized Terminology Management

A centralized database ensuring accurate expansion of financial abbreviations and terminology for consistency across all accessible content.

Compliance Standards Supported

All audits and remediation aligned with these frameworks

WCAG 2.2 ADA EAA EN 301 549 Section 508 PDF/UA-1 & 2
Online Banking Portals 94%
PDF Document Remediation 99%+
Mobile App Accessibility 91%
Customer Form Compliance 97%
CPACC Certified WAS Certified CPWA Certified Assistive Tech Lab Proprietary Tools

Why Amnet

The Difference That
Matters in BFSI

01

Industry-Focused Expertise

25 years supporting banking, financial services, and insurance, including the world’s largest financial services institution and leading European insurers.

02

Certified Specialists

Evaluate digital content using automated and manual methods. Deliver audit report witIAACP-certified accessibility team (CPACC, CPWA, WAS) and dedicated eLearning specialists, not generalists spread across every industry.h prioritized findings.

03

65%+ Cost Savings

Compared to onshore providers, without compromising on 99%+ quality accuracy, thanks to 1,000+ skilled staff across 3 global locations.

04

Quality & Compliance First

ISO 9001, 27001, 22301, SOC 2 Type 2, and GDPR compliant operations, built for the standards BFSI organizations require.

Ready to Strengthen Your
BFSI Learning & Accessibility?

Whether you need to modernize compliance training, audit your digital banking platform, or build fully accessible customer experiences, let’s start with a free sample.

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Our organization is committed to making our website accessible to everyone, including people with disabilities. We are pleased to report that the majority of our website is fully accessible and meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines provide a set of international standards for web accessibility and outline the requirements for making web content more accessible to people with disabilities.

However, we recognize that the chat bot is currently not fully accessible and we are working to improve its accessibility. We apologize for any inconvenience this may cause and are committed to replace the chat bot with an accessible one.

If you have any questions or need assistance accessing any content on our website, please contact us at [email protected]. We will do our best to provide the information to you in an alternative format.
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